1. Our Commitment to Your Privacy
White Falcon pty. ltd. (“White falcon,” “us,” or “we”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, utilize, and disclose information related to you when you:
- Visit our website www.Whitefalcononline.com.au
- Engage with our social media platforms
- Use our digital services
- Sign up on our website
- Interact with us, such as making an inquiry, contacting us, or participating in surveys, promotions, or competitions.
By participating in the activities mentioned above, you acknowledge that we will handle personal information as per this Privacy Policy and our Terms of Use.
2. Understanding Personal Information
Personal information refers to data that identifies you or from which your identity can be reasonably determined. This may include, but is not limited to, your name, address, email, telephone number, mobile number, date of birth, and gender.
3. Types of Personal Information We Collect
We collect information directly from you, from other parties, and automatically through your website interactions. This includes personal information mentioned in section 2, shopping details, social media contributions, sign-up information, and any data provided during inquiries or contact.
4. Purpose of Collecting and Using Your Personal Information
We collect and use your information to assist with transactions, enhance our products and services, support business functions, enable memberships, address inquiries, fulfill legal obligations, and for other reasonable purposes.
While sharing personal information is optional, not doing so may impact our ability to provide products or services.
5. How We Collect Your Personal Information
- General Collection: During your interactions with us, including activities listed in section 1.
- Cookies and Other Technologies: We use cookies to improve your website experience and personalize content.
- Social Media and Third-Party Websites: Information you make public on social media platforms may be utilized. Access to third-party websites is subject to their policies.
6. Utilization of Your Personal Information
- General Use: Communication regarding order fulfillment, membership details, responses to inquiries, and handling complaints.
- Direct Marketing: Only if you’ve provided consent, we may contact you with information about products, services, and offers.
- Analytics and Display Advertising: Anonymized data may be used to improve offerings and provide insights. Anonymized data may be shared with trusted third-party providers for advertising purposes.
7. Sharing Your Personal Information
We may disclose your information to third parties for functions related to our business or as required by law. Overseas disclosure may occur, and we ensure compliance with privacy laws and data security standards.
8. Security Measures
We employ physical and technical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. You may choose to remain anonymous or use a pseudonym when practical.
9. Contact Us
In case of unauthorized access, use, or disclosure, contact us immediately at privacy admin@whitefalcononline.com
10. Access and Correction of Your Personal Information
You can access, update, or correct your personal information by contacting our Privacy Team. We aim to respond within 30 days, providing reasons for any refusal.
11. Obtaining a Copy of this Privacy Policy
The current version is available on our website. Contact us if you need it in a different form.
12. Contact Information
For questions or concerns, contact us at admin@whitefalcononline.com If unhappy with our response, you can contact the Office of the Australian Information Commission (OAIC) at www.oaic.gov.au.
13. Changes to Our Privacy Policy
We may update this Privacy Policy. Changes will be displayed on our website, so please review periodically to stay informed about how we handle your personal information.